Privacy Policy
Last updated: 26 July 2026
Geelong Airport Connect (“we”, “us”) respects your privacy. This policy explains how we collect and use personal information when you book or enquire about airport transfers through our website.
Information we collect
When you submit a booking or contact us, we may collect:
- Name, phone number, and email address
- Pickup and drop-off addresses, flight number, passenger count, and trip preferences
- Special instructions you provide for the driver
- Approximate trip distance and estimated fare (for quoting)
- Technical details such as IP address (used for booking records and fraud prevention)
How we use your information
- To process and confirm airport transfer bookings
- To contact you about your booking, delays, or changes
- To improve our service and respond to enquiries
- To meet legal or safety obligations where required
We do not sell your personal information.
How we store and share information
Booking details are emailed to our operations inbox and may be stored briefly in your browser (for your booking reference). Email delivery may use a third-party form/email service. Job card links are intended for our team and should not be shared publicly.
Your choices
You can request access to, or correction of, personal information we hold about you, or ask us to delete a booking enquiry where it is reasonable to do so. Contact us using the details below.
Contact
Email: geelongairportconnect@gmail.com
Phone: 0450 330 596
Changes
We may update this policy from time to time. The latest version will always be published on this page.